South Africans received approximately 30 billion spam or scam calls last year. That works out to roughly 236 unwanted calls per cellphone. For consumers, it has become a daily irritation; for regulators, it became an obligation to act.
On 15 April 2026, Minister Parks Tau gazetted amendments to Regulation 4 under Section 11(3) of the Consumer Protection Act (CPA). Thes...