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Website title: Must-reads for today's hotelier • Hospitality.today

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Commissions, parity, payments, search control — the contract behind every booking was rewritten, and the next rewrite is already underway

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Advice, yes. The transaction, no. For hotels, that makes being recommended the whole contest.

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GBTA's 2026 survey found that corporate travelers keep finding it cheaper elsewhere. The booking tool never shows them what the negotiated rate includes.

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Commission-only programs cost nothing to join, but the room nights sit in the big fee-based TMC programs — and Amex's new Lite tier opened that door wider for independents.

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Cvent Transient — formerly Lanyon — runs the corporate RFP. But for an independent, the decision gets made long before the bid does.

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