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Effective diagnostics require discipline, evidence-based decision-making, and a process that adapts to the increasing complexity of vehicle systems, especially in ADAS calibration and repair.

Figure 1: If the space is available, dedicated diagnostic stalls can be helpful in minimizing shop workflow disruptions where faster, higher volume work occurs. 

Amidst ongoing insurer practices that undermine fair repair processes, shops are urged to educate consumers about their rights, document meticulously, and seek regulatory support to ensure proper repairs and fair compensation.

Led by Brandon Eckenrode, CREF has launched impactful grants, career fairs, and innovative donation platforms to support schools and students, ensuring the industry’s future by fostering industry involvement and early career awareness among students.

PROFESSIONALIZING PROGRAMS:
CREF, Ford Motor Company, the Collision Engineering Career Alliance, and I-CAR p...

For today’s shop owners—especially independents—success depends on understanding how expectations have evolved and building the operational discipline and partnerships needed to meet them.

One of the top independent MSOs in the country, CDE Collision Centers credits their success to surrounding themselves with the right people. 

What began as a three-man operation is now over 200 strong, with 16 shops across northern Illinois and Indiana, making CDE Collision Center one of the largest independent MSOs in the country. Brothers B...