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Diagnosing a customer issue used to mean opening three tools, switching between tabs, and spending 20 to 30 minutes piecing together a picture that a senior engineer might have assembled in minutes from memory. We decided to bottle that expertise and make it available to everyone on the team, instantly.
The problem with institutional knowledgeEvery suppo...
By Kunal Rao, Chief Customer Officer, Applitools
Here is a truth I have learned sitting across from hundreds of customers over the years: scale looks different depending on where you sit.
A team at a regional bank and a team at a global media company may be running the same Applitools platform. They may even have the...
Tracking license utilization across multiple teams can be a manual hurdle for large organizations. In a recent technical working session, we explored how to efficiently export Applitools usage metrics via API to external platforms like ServiceNow. Centralizing this data allows Procurement and Asset Management teams to monitor ...
To automate Applitools baseline branch merging within CI/CD pipelines, use a Shared Library to call the Applitools Eyes Server API. This eliminates manual baseline maintenance in the Eyes Dashboard, ensures visual consistency across Git branches, and establishes automated gatekeeping. Best practices dictate running verification (onlyCheck: true) during Pull ...