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American Association of Dental Office Management: AADOM - American Association of Dental Office Management
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As an office manager at a dental practice, I’ve learned to be prepared for unusual challenges such as: scheduling conflicts, insurance verification issues, and personnel shortages.
Right now, I am dealing with one of the most uncertain situations I have ever faced in my career. Like many communities across the country, our small town has faced an econo...
When I entered the dental field more than 15 years ago, I had no idea how difficult certain conversations would be. Coaching and counseling employees are rarely anyone’s favorite part of leadership, yet it is one of the most essential.
Whether you are the one delivering feedback or the one receiving it, these conversations are never easy. Still, avoidi...
Every career journey has defining moments, and people who make those moments matter.
In my path through dental office management, that person has been Dr. Stephen J. Spencer. His mentorship has been a true cornerstone of my professional growth, guiding me with encouragement, wisdom, and constructive feedback that has shaped not only my success, but als...
If you’ve worked in a dental office for more than a week, you know one thing for sure: the schedule runs the day. As office managers, we’re the ones constantly putting out fires, squeezing in emergencies, smoothing over double bookings, and praying that every patient actually shows up. Some days it feels like a never-ending game of Tetris with teeth.
B...
Keeping the hygiene schedule full is the backbone of a successful dental practice. Yet, many offices find themselves asking the same question: Where are those patients who haven’t been in for hygiene lately?
The answer often lies in having a clear and consistent hygiene recare system. Without a structured plan for outreach, it’s easy for indivi...